(0)
£0.00

Privacy Policy

powerhouse.je is a Jersey based website and complies with the Data Protection (Jersey)
Law 2005 relating to personal information you supply to this site. The site uses a security
system that protects your information from unauthorised use. However, as no data
transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or
warrant the security of any information you transmit to us and you do so at your own risk.

By registering or placing an order on this website, you consent to the collection, use and
transfer of your information under the terms of this policy.

Information That We Collect From You

When you visit, register or order products or services on powerhouse.je you may be asked
to provide certain information about yourself including your name, contact details and credit
or debit card information.

WE DO NOT STORE CREDIT CARD DETAILS NOR DO WE SHARE CUSTOMER DETAILS WITH ANY 3RD PARTIES.

We may also collect information about your usage of our website as well as information
about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and
monitor incoming calls.

Use of Your Information

Your information will enable us to provide you with access to all parts of our website and
to supply the goods or services you have requested. It will also enable us to bill you and
to contact you were necessary concerning your orders. We will also use and analyse
the information we collect so that we can administer, support, improve and develop our
business.

In particular, we may use your information to contact you for your views on our services and
to notify you occasionally about important changes or developments to the website or our
services. Further, where you have consented, we might also use your information to let you
know by email about other products and services which we offer which may be of interest to
you. If you change your mind about being contacted in the future, please let us know.

If our business enters into a joint venture with or is sold to or merged with another business
entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the
information you provide to us without your consent.

Cookies

You should be aware that information and data may be automatically collected through the
use of “cookies”. Cookies are small text files a website can use to recognise repeat users
and allow us to observe behaviour and compile aggregate data in order to improve our
website and to target its advertising. Cookies do not attach to your system or damage your
files. If you do not want information collected through the use of cookies, there is a simple
procedure in most browsers that allow you to deny or accept the cookie feature, and should
refer to the “Help” section of your PC operating system.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and damage. We will
retain your information for a reasonable period or as long as the law requires.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any
necessary changes to ensure that it is accurate and kept up to date. If you wish to do this,
please contact us at websupport@jec.co.uk. We are entitled by law to charge a fee of £10
to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where
appropriate, through email notification.

We use Location Based Services (LBS)

We use Location Based Services (LBS) to understand traffic patterns in venues. The location data we capture helps us to understand venues, such as how long customers stand in line and how they generally move around an area, enhancing operational efficiency and improving user experience.

If you would like to find out more about the data we collect through Mobile Location Analytics MLA, take a look at our solution providers location analytics policy, alternatively you can opt out of location analytics.