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TECHNOLOGY SUPPORT SERVICES

We trust you’re delighted with your new product choice and to ensure you remain so in the years to come, our expert technicians are here to help every way they can - starting now.

If you’ve just purchased a computer or computing equipment you may need help setting it up, might want to store files safely using a cloud back-up service, or need protection for your product in case of mishap or breakdown. Alternatively, you might want to ensure all of your devices keep running smoothly, securely and speedily

WINDOWS/APPLE COMPUTER SET UP

Your new computer set up exactly the way you want it. Including; email account; parental controls; install antivirus and any software/hardware purchased.
In store £59.99

WINDOWS/APPLE COMPUTER SET UP WITH DATA TRANSFER

Your new computer set up exactly the way you want it. Including; email account; parental controls; install antivirus and any software/hardware purchased, plus transfer of files from your old computer.
In store £89.99

COMPUTER SET UP

Home visit from expert technicians to configure your computer exactly the way you want it. Including; connect your computer to your network and configure your devices; set up email account; parental controls; install antivirus and any software/ hardware purchased.
At home £69.99

for 1.5hrs (£39.99 per additional hour).

CALL OUT

Home visit to assist with any computing issue.
At home £69.99
for 1.5hrs (£39.99 per additional hour)

TABLET SET UP

Full tablet set up so that you can start web browsing as soon as you get online. Including; register and create your account; set up email and install your SIM and SD card; show you how to download apps; demonstrate key features and answer any questions.
In store £29.99

NETWORK SET UP AND SUPPORT

Set up your router and a new network-or resolve any issues if it’s not working. Includes; securely setting up and configuring your network for up to five devices, such as tablet, Smart TV and computer.
In store service £29.99
At home advanced service £59.99

PARENTAL CONTROLS

To keep your children safe online, we can install parental controls. £39.99

COMPUTER HEALTH CHECK

Comprehensive, 16-point MOT tune up for your computer.
Includes antivirus check and malware removal. Your computer will be cleared and we’ll give you advice on any upgrades you may need to get the most from it.
£99.99

VIRUS AND SPYWARE REMOVAL

Diagnose the problem with your computer and remove any viruses, malware or spyware.
£69.99

SYSTEM RESET AND RESTORE

Return your computer back to its original factory settings.
PC or MAC £54.99
OS or ANDROID device £19.99

ADVANCED SYSTEM RESET AND RESTORE

Back up data and then to restore computer to its original factory settings. Following restore, set up to your requirements, transfer your data and install antivirus.
£99.99

DATA TRANSFER

Safe and secure, hassle free transfer of your files, photos, music and video to your new computer. Transferable from and to Windows or Apple computers.
£64.99

DATA RECOVERY

Recover your data from a nonworking computer or recover deleted or lost files and transfer them to a new hard drive, CD or DVD (NB cost of a new hard drive or other media is not included).

STANDARD SERVICE

(For failed computer or lost or deleted data on a working hard drive).
£99.99

SPECIALIST REPAIR LAB SERVICE

(For lost or deleted data on a faulty/broken hard drive).
P.O.A

SOFTWARE INSTALL

Install any purchased or downloaded software.
£29.99

COMPUTER UPGRADE

Install PC video, expansion cards or install additional memory.
£34.99

HARD DRIVE REPLACEMENT

Hard drive failed?
We can replace it and professionally reinstall your operating system and software.

BASIC SERVICE*

To get your computer back up and running, reinstall operating system and system drivers. (Includes 500GB hard drive).
£129.99

ADVANCED SERVICE*

Having replaced your hard drive and software we will configure all Windows updates, install an antivirus and transfer your data, where possible. (includes 500GB hard drive).
£199.99

SCREEN REPLACEMENT

Broken your screen? We can replace it for you.
Laptop* £169.99
iPad/iPhone* £99.99

LAPTOP REPAIR

We can fix it. We can replace cases, bezels and DC Jacks or resolve overheating issues.
£129.99

PRINTER SERVICE

Printer not printing?
We can get it working again.
£29.99

TROUBLESHOOT AND CONFIGURATION

Problem with software, passwords or devices?
We can fix this for you.
£64.99

REMOTE SERVICE

Problem with your computer?
Our technicians can log in while you’re at home. (Up to 30 minutes.) £34.99

INSURANCE INSPECTION AND EVALUATION

Damaged your computer?
We can inspect it and provide a quote & covering letter for your insurance.
£49.99

* excludes parts