If a fault develops once your appliance is fitted and it is under guarantee
You may wish to contact the manufacturer direct. They will arrange for an engineer to visit your home – usually within 48 hours – to carry out the necessary repairs. If the appliance is not repairable, they will arrange delivery and fitting of a free replacement. Please note this service is only available within the guarantee period. Appliances must be fitted by an installer with the required registration for electrical work, who complies with all current regulations.