Security and privacy in one subscription
To do our banking, shopping and social activities online, we are sharing more and more of our personal lives on the Internet. This means we now need to protect not just our devices, but our personal information as well. F-Secure TOTAL Privacy combines the award-winning security of SAFE and the easy-to-use privacy app FREEDOME VPN into one subscription. This gives you complete security and privacy on all your devices.
Keep your devices safe from viruses, trojans, ransomware, adware, keyloggers, spyware, and other malware, and make sure your Internet connection is safe.
Browsing and Banking Protection
Browsing protection keeps you safe from harmful and dangerous web pages to ensure your security and privacy. Banking protection lets you know when you enter a safe banking site and secures the connection to the site, keeping your money safe.
It's easy to check the location of your phone in the My F-Secure service. On Android, you can also lock a lost device or delete all your information to prevent other people from accessing your personal files, like photos and emails..
Children spend a lot of time online. Set boundaries and look after your family's well-being by setting screen time limits and blocking access to websites based on the site content: adult, violence, shopping, gambling, social media, etc.
Trackers, advertisers or even your Internet service provider can't see what you do online. Your real IP is hidden from the pages you visit. We do not log your traffic.
Access Blocked Content
Tired of seeing the message ""Sorry, this content is unavailable in your country""? VPN lets you appear as if you were in another country, letting you access websites only available in that country or blocked in yours. This is also handy if you travel a lot and want to watch online TV from your home country.
Using Wi-Fi is often extremely vulnerable to hackers. To protect your privacy and sensitive information, all your traffic is encrypted so that nobody can spy on you, and you can safely connect to any hotspot, wherever you are.
Stop Unwanted Tracking
Some websites you visit track your online activities and sell this information to advertisers. Tracking companies take information from different websites and combine this into a dossier with more personal information about you than you'd like to reveal."
Important information regarding Coronavirus (COVID-19)
Temporary changes to our delivery services
We are currently offering free islandwide delivery on all orders.*
We are still offering a Click & Collect service, between the hours of 10am-6:30pm, Mon-Sat. When you come to collect, we politely ask that you distance yourself from our staff and other customers by the advised 2 metres at all times. This helps to reduce the risk of spreading the virus.
*Excluding American Style Fridge Freezers and Range Cookers for which delivery costs £29.99. This is due to the size and weight of these appliances, along with the fact our delivery service of these is outsourced. Please note, due to limited resource, there may be a lead time of around 1 week for delivery.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Buy online at powerhouse.je before 12pm and enjoy delivery the next working day.
*Delivery of American style refrigeration or range cookers will incur a charge of £49.99
If purchasing an American style fridge freezer or range cooker online and arranging delivery, please select your preferred delivery date and a member of the Powerhouse team will be in contact with confirmation of availability. As our delivery team for these larger appliances is sourced externally, we cannot guarantee your chosen date will be available but will liaise and confirm a date most convenient for you.
You are welcome to collect your purchase(s) at any time during Powerhouse opening hours from the Customer Collection Depot at Queens Road. Please allow up to 2 hours to collect your order. Please ensure that you bring your order confirmation reference and photographic ID, i.e. passport, driving license or bus pass.
If you have a valid driving license you are welcome to use our courtesy van free of charge (subject to availability).
We cannot modify the delivery address entered at the time of your order.
If an order is placed online with a delivery address that differs from the card registered address we will carry out security checks to protect you from fraud.
In the event that you need to return anything, we're here to make things as easy and straight-forward for you as possible.
That's why we offer a 28 day no-fuss returns policy from the moment you receive your order.
All you have to do is return the item(s) to us in-store or we can arrange this on your behalf, usually within 5 days, at no cost. If the item is in pristine condition we will offer a full refund in the form of a Powerhouse gift card, or a replacement if preferred.
If you would like to return an appliance, simply call the team on 01534 505460 or email us firstname.lastname@example.org.
To find out more, please read our Terms & Conditions of Sale.
Products we're unable to cancel, refund or exchange
We cannot offer refunds or exchanges, unless faulty or not as described, on any of the following:
Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancellations for these orders, unless within 48 hours of the order being placed.
For the return of any items where the packaging has been opened or damaged since purchase, a 20% restocking fee will apply.
This does not affect your statutory rights.