TouchControl - control at your fingertips
Set the exact power level with a single touch thanks to TouchControl and DirectSelect. It’s easy to operate: simply select the right power level or turn on the lights and away you go.
Effective extraction of cooking smells with power boost
Thanks to power boost, your hood can handle even strong cooking smells and boosts the extraction rate at the touch of a button.
The optimum air volume for kitchen of all sizes
No matter whether you have an open-plan kitchen and living-room or a small, closed-off kitchen. We offer the optimum air volume for kitchens of all sizes. Air should be exchanged 6 to 12 times an hour to ensure a consistently pleasant ambience. To do so, the air delivery volume or power of the cooker hood must be appropriate to the room volume.
Metal grease filter
Ducted and recirculation hoods require metal grease filters to filter grease and other solid particles out of the extracted air. To keep these filters operating at maximum efficiency, clean them about once a month either by hand or in the dishwasher.
Please note: We are only able to ship to Jersey, Channel Islands
If purchasing an American style fridge freezer or range cooker online and arranging delivery, please select your preferred delivery date and a member of the Powerhouse team will be in contact with confirmation of availability. As our delivery team for these larger appliances is sourced externally, we cannot guarantee your chosen date will be available but will liaise and confirm a date most convenient for you.
We cannot modify the delivery address entered at the time of your order.
If an order is placed online with a delivery address that differs from the card registered address we will carry out security checks to protect you from fraud.
You are welcome to collect your purchase(s) at any time during Powerhouse opening hours from the Customer Collection Depot at Queens Road. Please allow up to 30 minutes to collect your order. Please ensure that you bring your order confirmation reference and photographic ID, i.e. passport, driving license or bus pass.
If you have a valid driving license you are welcome to use our courtesy van free of charge (subject to availability).
In the event that you need to return anything, we're here to make things as easy and straight-forward for you as possible.
That's why we offer a 28 day no-fuss returns policy from the moment you receive your order.
All you have to do is return the item(s) to us in-store or we can arrange this on your behalf, usually within 5 days, at no cost. If the item is in pristine condition we will offer a full refund in the form of a Powerhouse gift card, or a replacement if preferred.
If you would like to return an appliance, simply call the team on 0800 048 8042 or email us firstname.lastname@example.org.
To find out more, please read our Terms & Conditions of Sale.
Products we're unable to cancel, refund or exchange
We cannot offer refunds or exchanges, unless faulty or not as described, on any of the following:
Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancellations for these orders, unless within 48 hours of the order being placed.
For the return of any items where the packaging has been opened or damaged since purchase, a 20% restocking fee will apply.
This does not affect your statutory rights.