The doorbell you've been waiting for. The Nest Hello Video Doorbell lets you know who's there, so you'll never miss a thing. It replaces your existing wired doorbell, and delivers HD video and bright, crisp images, even at night. It's designed to show you everything on your doorstep – people head to toe or parcels on the ground. And with 24/7 streaming, you can check in at any time. Or go back and look at a 3-hour snapshot history to see what happened (Expandable to 30 days 24/7 recordings with Nest Aware Subscription).
Please note: We are only able to ship to Jersey, Channel Islands
If purchasing an American style fridge freezer or range cooker online and arranging delivery, please select your preferred delivery date and a member of the Powerhouse team will be in contact with confirmation of availability. As our delivery team for these larger appliances is sourced externally, we cannot guarantee your chosen date will be available but will liaise and confirm a date most convenient for you.
You are welcome to collect your purchase(s) at any time during Powerhouse opening hours from the Customer Collection Depot at Queens Road. Please allow up to 30 minutes to collect your order. Please ensure that you bring your order confirmation reference and photographic ID, i.e. passport, driving license or bus pass.
If you have a valid driving license you are welcome to use our courtesy van free of charge (subject to availability).
We cannot modify the delivery address entered at the time of your order.
If an order is placed online with a delivery address that differs from the card registered address we will carry out security checks to protect you from fraud.
In the event that you need to return anything, we're here to make things as easy and straight-forward for you as possible.
That's why we offer a 28 day no-fuss returns policy from the moment you receive your order.
All you have to do is return the item(s) to us in-store or we can arrange this on your behalf, usually within 5 days, at no cost. If the item is in pristine condition we will offer a full refund in the form of a Powerhouse gift card, or a replacement if preferred.
If you would like to return an appliance, simply call the team on 0800 048 8042 or email us firstname.lastname@example.org.
To find out more, please read our Terms & Conditions of Sale.
Products we're unable to cancel, refund or exchange
We cannot offer refunds or exchanges, unless faulty or not as described, on any of the following:
Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancellations for these orders, unless within 48 hours of the order being placed.
For the return of any items where the packaging has been opened or damaged since purchase, a 20% restocking fee will apply.
This does not affect your statutory rights.