Turn It Up, Tune It Out
Experience your music, shows, and calls like never before with spectacular Omnisonic sound and adjustable noise cancellation.
Tune Out Distractions
Use the left on-ear dial to adjust the 13 levels of active noise cancellation for the ultimate focus.
Rich Omnisonic sound wraps you in your favorite music and shows.
Turn Up The Volume
Use the right on-ear dial to set the level right where you want it.
Be Heard With Exceptional Clarity
Thanks to advanced microphones in both ears, calls are extra clear.
All-Day Battery Life
A full charge gets you up to 20 hours of listening. Or, if you're in a pinch, listen to almost an hour of music with only a 5-minute charge.
Designed For Comfort And Control
Listen all day with soft, lightweight and comfortable ear pads. Use touch, tap or voice to skip tracks, answer and end calls, and get hands-free assistance. Your music even pauses when you take off Surface Headphones 2 and resumes when you put them back on.
Get Things Done With Voice
Use touch and voice to play music, make calls, and get answers to questions from your preferred digital assistant.
Please note: We are only able to ship to Jersey, Channel Islands
If purchasing an American style fridge freezer or range cooker online and arranging delivery, please select your preferred delivery date and a member of the Powerhouse team will be in contact with confirmation of availability. As our delivery team for these larger appliances is sourced externally, we cannot guarantee your chosen date will be available but will liaise and confirm a date most convenient for you.
We cannot modify the delivery address entered at the time of your order.
If an order is placed online with a delivery address that differs from the card registered address we will carry out security checks to protect you from fraud.
You are welcome to collect your purchase(s) at any time during Powerhouse opening hours from the Customer Collection Depot at Queens Road. Please allow up to 30 minutes to collect your order. Please ensure that you bring your order confirmation reference and photographic ID, i.e. passport, driving license or bus pass.
If you have a valid driving license you are welcome to use our courtesy van free of charge (subject to availability).
In the event that you need to return anything, we're here to make things as easy and straight-forward for you as possible.
That's why we offer a 28 day no-fuss returns policy from the moment you receive your order.
All you have to do is return the item(s) to us in-store or we can arrange this on your behalf, usually within 5 days, at no cost. If the item is in pristine condition we will offer a full refund in the form of a Powerhouse gift card, or a replacement if preferred.
If you would like to return an appliance, simply call the team on 0800 048 8042 or email us firstname.lastname@example.org.
To find out more, please read our Terms & Conditions of Sale.
Products we're unable to cancel, refund or exchange
We cannot offer refunds or exchanges, unless faulty or not as described, on any of the following:
Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancellations for these orders, unless within 48 hours of the order being placed.
For the return of any items where the packaging has been opened or damaged since purchase, a 20% restocking fee will apply.
This does not affect your statutory rights.