Your eBike deserves the best, and that’s exactly what we deliver.
We exclusively sell, service, and repair recognised safe CE-certified eBike brands. We do not work on modified, unrecognised or derestricted bikes, ensuring your eBike is safe, fully certified and in expert hands.
Our Cytech-certified technicians bring years of hands-on experience, specialist training, and genuine passion to every eBike service. From routine maintenance to complex repairs, we keep your ride smooth, safe and performing at its best.
Don’t settle for less – choose certified expertise, choose us.
Our approachable, knowledgeable team is here to make eBike servicing easy and stress free. Whether it’s a routine check up or tailored advice to keep your ride performing at its best, you’ll always be welcomed with a smile and expert support.
Feel at ease with welcoming, professional support.
As an official eBike Positive retailer and a certified Bosch and Shimano service centre, we’re committed to keeping your electric ride running like new. We use only genuine parts, ensuring maximum performance, safety, and longevity for your eBike.
Keep your eBike running smoothly with genuine parts and care.
Full 45 point safety check including the following:
As a fully compliant eBike Positive retailer, we proudly service genuine, road legal eBikes that meet recognised safety standards, using manufacturer approved parts and expert techniques to keep your ride in peak condition. Whether it’s a routine check, a new battery, or a software update, you can count on us for friendly advice, professional service, and genuine peace of mind.
If your eBike needs a little extra attention, or you’re unsure about its setup, just ask – we’re here to help you get the most out of every journey.
Cargo eBikes are built for heavier loads and everyday reliability – but they need regular servicing to perform at their best. Proper maintenance protects the motor, brakes, and battery, ensuring smooth handling, maximum range, and safe, efficient rides. Keep your cargo eBike ready for anything with expert care.
As your local authorised Gocycle service centre, we’re fully equipped to keep your Gocycle performing at its best. Our trained technicians have direct access to genuine Gocycle parts, ensuring every repair and service meets the brand’s standards.
Whether you ride every day or just at the weekend, regular servicing helps keep your bike performing as it should. Expert maintenance tackles wear and tear before it becomes a problem, for smoother, more dependable rides.
Kids’ bikes need regular servicing to stay safe, reliable, and easy to ride. Proper maintenance keeps the brakes, gears, tyres and other key components working as they should, helping your child ride safely and confidently.
Servicing eBikes is essential to ensure their optimal performance and longevity. Regular maintenance and repairs provided by professional technicians help identify and address any mechanical or electrical issues. From battery checks and replacements to brake adjustments and tire inspections, servicing eBikes guarantees a safe and smooth riding experience. Proper maintenance also extends the lifespan of components, reducing the need for costly replacements. With reliable servicing, eBike owners can enjoy maximum efficiency and peace of mind, knowing their vehicles are in top-notch condition for both daily commuting and recreational rides.
Regular servicing is essential to maintain the performance, safety, and lifespan of your eBike. How often you should service your eBike depends on factors like how often you ride, the terrain you tackle, and the local climate. As a general rule, we recommend a full service every six to twelve months. However, it’s always best to check the manufacturer’s guidelines or speak to one of our experts for advice tailored to your specific model and riding habits. Keeping up with regular maintenance ensures your eBike stays in top condition – so you can enjoy a smoother, safer, and more reliable ride.
To keep your eBike battery healthy and extend its lifespan, it’s best to recharge when it reaches around 50%, rather than letting it fully run down. Wherever possible, try to minimise the number of charging cycles – fewer, more thoughtful charges will help preserve long-term battery performance.
A full recharge typically takes around four hours, depending on your specific bike and charger. Always use the genuine charger supplied with your eBike to ensure safe, efficient charging and to avoid damaging the battery. While many modern systems — including Bosch and Shimano batteries — feature automatic shut-off technology once charging is complete, it is recommended not to leave your eBike charging overnight or unattended as an extra safety precaution.
If you’re storing your eBike over winter or for an extended period, don’t store it fully charged or completely empty. Instead, aim to store the battery at around 40–60% charge for optimal health.
Like any bike, eBikes need regular maintenance to keep them running smoothly. Keeping your bike clean, oiling the chain, and checking tyre pressures at least once a fortnight are simple but important steps. Use a wet lube for riding in wet or muddy conditions and a dry lube for fair weather.
If you’re lucky enough to enjoy a coastal commute here in Jersey, it’s especially important to wash off any salt spray as soon as possible. Salt can quickly cause corrosion to metal components, so a quick rinse can make a big difference to your bike’s lifespan.
While most eBikes are water-resistant, the battery should always be removed before cleaning.
If you’d rather not get your hands dirty – or don’t have the time or tools – our team is here to help! Let us take care of the maintenance, so you can simply enjoy the ride.
Your eBike comes with a power adaptor and cable for easy charging via a standard mains socket, connecting directly to the battery’s charging port. Always use the charger supplied or approved by your eBike’s manufacturer, as using an unapproved charger could damage the battery and void your warranty.
Regular servicing is essential to keep your eBike running at its best. Issues like rubbing brakes or poorly adjusted gears can cause unnecessary drag, reducing your battery range and overall efficiency. By investing in regular maintenance, you’ll enjoy smoother rides, better performance, and extend the life of your eBike.
For battery care, always store it in a dry location at room temperature, ideally between 10–20°C, and away from any combustible materials. Keeping your tyres inflated to the recommended pressure can also boost your battery range by up to 15%, helping you ride further on every charge.
