Click & Collect offers all the benefits of shopping online with the added convenience of picking up your order at a time that suits you.
You can collect your order from the Customer Collection point at Powerhouse, Queens Road (9am-6:30pm, Mon-Sat).
Please bring your order number and a form of photographic ID such as a passport, driving licence or bus pass. Unfortunately without your ID we will be not be able to provide you with your order.
Yes, if they have a copy of the confirmation email with the order number, your written consent and their own photographic ID. Unfortunately without this we will not be able to provide them with the order.
On the rare occasion that a product you order is not available we will try to offer you an alternative. Otherwise we will arrange a full refund in-store.