Sony WF-1000XM5 True Wireless Noise Cancelling In-Ear Headphones, Black

The Best Noise Cancellation

The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-cancelling processing can be optimised to provide the best performance for your environment, so you will hear a big difference, especially in aeroplanes, trains, or buses

Multi Noise Sensor technology

Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is our biggest ever step forward in noise cancelling, resulting in ambient sound captured even more accurately. So you can enjoy one of our purest sounds

Unbeatable Noise Cancellation

Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. This unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise-cancelling quality that can be adapted to provide the best performance for your environment

New high-quality sound and noise cancelling driver unit

The specially designed driver unit Dynamic Driver X able to reproduce lower frequencies has been improved using a dome-edge separation structure that combines different materials, allowing for a more accurate generation of cancellation waves in the lower frequencies

Feel a more stable fitting earbud

Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit

Astonishing sound quality

The specially designed driver unit Dynamic Driver X provides wide frequency reproduction, enabling deeper bass, subtle vocals and enhanced fine detail, especially on high-pitched instruments. The consummate performance, across the full range of frequencies, delivers a smooth and natural sound regardless of what you're listening to

Enjoy richer, more detailed vocals

Thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details. The diaphragm structure combines several different materials for the dome and the edge, achieving low distortion and a clear sound quality

Head-tracking function

Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services

360 Spatial Sound Personalizer

With the Sony 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your spatial sound field when paired with BRAVIA XR TVs

Small and beautifully designed

With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds. By downsizing the headphone body and optimising the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4. We’ve also reduced the size of the charging case, so it will sit even more sleekly in your pocket

• Ambient Sound Mode: Yes
• Headphone Type: Closed, dynamic
• Volume Control: Yes
• Waterproof: Yes (IPX4 equivalent)
• Driver Unit: 8.4 mm
• DSEE Extreme: Yes
• Battery Charge Method: USB charge / Wireless charge (with case)
• Battery Life: Max. 6 hrs (NC ON) / Max. 7 hrs (NC OFF)
• Ambient Sound Mode: Yes
• Quick Attention: Yes

Please note: We are only able to ship to Jersey, Channel Islands

Express Delivery

Ordering from our website offers a convenient and efficient way to receive your items quickly. As a local retailer with stock held on island, we offer an Express Delivery service, ensuring that your order arrives at your doorstep as soon as possible.

Fast and Free Delivery

For all orders* placed from Monday to Saturday before 18:00, we can provide next-working-day delivery, and the best part is, it's absolutely free of charge. Our commitment to delivering your purchases promptly is paramount, and we aim to make your shopping experience hassle-free.During peak seasons and busy periods, we go the extra mile to increase our delivery capacity to meet the demand. Occasionally, despite our best efforts, next day delivery may not be possible during exceptionally busy periods. However, please rest assured, our team is dedicated to minimising any inconvenience and getting your order to you as quickly as possible.

We cannot modify the delivery address entered at the time of your order.

If an order is placed online with a delivery address that differs from the card registered address we will carry out security checks to protect you from fraud.

Click & Collect

You are welcome to collect your purchase(s) at any time during Powerhouse opening hours from the Customer Collection Depot at Queens Road. Please allow up to 30 minutes to collect your order. Please ensure that you bring your order confirmation reference and photographic ID, i.e. passport, driving license or bus pass.

Returns

In the event that you need to return anything, we're here to make things as easy and straight-forward for you as possible.

That's why we offer a 28 day no-fuss returns policy from the moment you receive your order.

All you have to do is return the item(s) to us in-store or we can arrange this on your behalf, usually within 5 days, at no cost. If the item is in pristine condition we will offer a full refund in the form of a Powerhouse gift card, or a replacement if preferred.

If you would like to return an appliance, simply call the team on +441534505240 or email us callcentre@powerhouse.je.

To find out more, please read our Terms & Conditions of Sale.

Products we're unable to cancel, refund or exchange

We cannot offer refunds or exchanges, unless faulty or not as described, on any of the following:

• a product which has been personalised for you e.g. custom specification
• computer software that has been opened
• hair care or dental care that has been opened
• in ear headphones that have been opened

Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancellations for these orders, unless within 48 hours of the order being placed.

For the return of any items where the packaging has been opened or damaged since purchase, a 20% restocking fee will apply.

This does not affect your statutory rights.