Sony WF-1000XM5 Wireless Noise Cancelling Headphones, Platinum Silver

The Sony WF-1000XM5 are premium true wireless earbuds that set a new benchmark for in-ear audio performance. Featuring Sony’s innovative Dynamic Driver X, these earbuds deliver rich, detailed sound across a wide frequency range, from deep bass to crisp highs. The integration of dual processors—the HD Noise Cancelling Processor QN2e and Integrated Processor V2—ensures exceptional active noise cancellation, effectively minimising ambient noise in various environments.

Designed with comfort and style in mind, the WF-1000XM5 earbuds are approximately 25% smaller and 20% lighter than their predecessors, the WF-1000XM4, making them more comfortable for extended wear. The glossy finish and ergonomic shape provide a secure fit, while the Noise-Isolation Earbud Tips enhance sound insulation.

These earbuds support High-Resolution Audio Wireless via LDAC, allowing for superior sound quality. The DSEE Extreme technology upscales compressed digital music files in real-time, restoring high-range sound lost in compression.

Additional features include intuitive touch controls, adaptive sound control, and seamless integration with voice assistants. With up to 8 hours of battery life and an IPX4 rating for water resistance, the WF-1000XM5 earbuds are well-suited for daily use and active lifestyles.

Overall, the Sony WF-1000XM5 earbuds offer a compelling combination of advanced audio technology, effective noise cancellation, and user-friendly features, making them a top choice for discerning listeners.

• Battery Life: Up to 8hrs
• Charge Time: Approx. 1.5hrs
• Water Resistance Rating: IPX4
• Bluetooth: Yes
• Charging Case: Yes
• Warranty: 1 Year

Please note: We are only able to ship to Jersey, Channel Islands

Express Delivery

Ordering from our website offers a convenient and efficient way to receive your items quickly. As a local retailer with stock held on island, we offer an Express Delivery service, ensuring that your order arrives at your doorstep as soon as possible.

Fast and Free Delivery

For all orders* placed from Monday to Saturday before 18:00, we can provide next-working-day delivery, and the best part is, it's absolutely free of charge. Our commitment to delivering your purchases promptly is paramount, and we aim to make your shopping experience hassle-free.During peak seasons and busy periods, we go the extra mile to increase our delivery capacity to meet the demand. Occasionally, despite our best efforts, next day delivery may not be possible during exceptionally busy periods. However, please rest assured, our team is dedicated to minimising any inconvenience and getting your order to you as quickly as possible.

We cannot modify the delivery address entered at the time of your order.

If an order is placed online with a delivery address that differs from the card registered address we will carry out security checks to protect you from fraud.

Click & Collect

You are welcome to collect your purchase(s) at any time during Powerhouse opening hours from the Customer Collection Depot at Queens Road. Please allow up to 30 minutes to collect your order. Please ensure that you bring your order confirmation reference and photographic ID, i.e. passport, driving license or bus pass.

Returns

In the event that you need to return anything, we're here to make things as easy and straight-forward for you as possible.

That's why we offer a 28 day no-fuss returns policy from the moment you receive your order.

All you have to do is return the item(s) to us in-store or we can arrange this on your behalf, usually within 5 days, at no cost. If the item is in pristine condition we will offer a full refund in the form of a Powerhouse gift card, or a replacement if preferred.

If you would like to return an appliance, simply call the team on +441534505240 or email us callcentre@powerhouse.je.

To find out more, please read our Terms & Conditions of Sale.

Products we're unable to cancel, refund or exchange

We cannot offer refunds or exchanges, unless faulty or not as described, on any of the following:

• a product which has been personalised for you e.g. custom specification
• computer software that has been opened
• hair care or dental care that has been opened
• in ear headphones that have been opened

Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancellations for these orders, unless within 48 hours of the order being placed.

For the return of any items where the packaging has been opened or damaged since purchase, a 20% restocking fee will apply.

This does not affect your statutory rights.